1. Privacy information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy below.

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

2. General information and your rights

Information on the controller

The controller responsible for data processing on this website is:

pantera AG
Salierring 32
D-50677 Cologne

Phone: +49 221 – 99 77 – 300
Email: info@pantera.de

The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

If you have any questions about data protection, please contact info@pantera.de.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. An informal email to us is sufficient. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

If data processing is based on Art. 6 (1) (e) or (f) GDPR, you have the right to object to the processing of your personal data at any time on grounds relating to your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (objection pursuant to Art. 21 (1) GDPR).

If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 (2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

The data protection supervisory authority responsible for us is:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen)

PO Box 20 04 44

40102 Düsseldorf

Switchboard: +49 (0)211 / 38424 - 0

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, blocking, deletion and correction

Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing. You also have the right to correction, restriction of processing or deletion of this data. For this purpose and for further questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.

3. Data processing on our website

Cookies

Some of our web pages use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your browsing behaviour) are stored, these are dealt with separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be recorded.

This data is not merged with other data sources. The data is deleted automatically as soon as the session has ended.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time. An informal email to us is sufficient. The lawfulness of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

4. Analytics tools and advertising

Google Analytics 4 (GA4)

This website uses Google Analytics 4 (GA4), a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

GA4 uses cookies and session storage to analyse user behaviour on the website and improve the user experience. All data collected is pseudonymised and includes, for example, IP address (anonymised), browser type, pages visited and time spent on the site.

Legal basis
The data is processed on the basis of your consent pursuant to Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG.

Purpose
The cookies and GA4 are used to analyse website traffic and improve the user experience.

Revocation of consent
You can revoke your consent at any time via the cookie settings on our website. After revocation, GA4 scripts will no longer be loaded.

Further information on data use by Google Analytics can be found here: Google Analytics – Privacy Policy.

Data processing agreement
We have concluded a data processing agreement with Google and fully comply with the requirements of the German data protection authorities.

Demographic characteristics in Google Analytics

This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising by Google and from visitor data from third-party providers. This data cannot be attributed to any specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described under “Objection to data collection”.

5. Plugins and tools

YouTube with enhanced privacy

Our website uses plugins from YouTube. The pages are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

We use YouTube in enhanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the disclosure of data to YouTube partners is not necessarily excluded by the enhanced privacy mode. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

As soon as you start a YouTube video on our website, a connection to YouTube's servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube can store various cookies on your device. With the help of these cookies, YouTube can obtain information about visitors to our website. The cookies remain on your device until you delete them.

Further data processing operations over which we have no control may be triggered after starting a YouTube video.

Legal basis
YouTube is used on the basis of your consent pursuant to Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG.

Purpose
The cookies are used to collect video statistics, improve user-friendliness and prevent fraud.

Revocation of consent
You can revoke your consent at any time via the cookie settings on our website.

Further information on data protection at YouTube can be found in its privacy policy at: https://www.youtube.com/t/privacy_at_youtube.

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

Legal basis
Google Maps is used on the basis of your consent pursuant to Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG.

Purpose
Google Maps is used in the interest of an appealing presentation of our online offers and to make it easy to find the locations we indicate on the website.

Revocation of consent
You can revoke your consent at any time via the cookie settings on our website.

More information on the handling of user data can be found in Google's privacy policy: https://policies.google.com/privacy?hl=en.

6. Transfer of data to third countries

Some of our services, such as Google Analytics 4 (GA4) and Google Maps, transfer data to third countries, in particular the USA. The transfer takes place either on the basis of the adequacy decision or by means of Google's Standard Contractual Clauses (SCCs). This ensures that an adequate level of data protection is maintained when personal data is transferred. Further information can be found in Google's privacy policy: https://policies.google.com/privacy/frameworks?hl=en

7. Storage period

We store your data for as long as is necessary to provide our services to you or as long as we have a legitimate interest in further storage. In addition, we are subject to various retention and documentation obligations (e.g. under the German Commercial Code and the German Fiscal Code). The retention and documentation periods specified there are up to ten years. Finally, the storage period is also determined by the statutory limitation periods, which, for example, under Sections 195 et seq. of the German Civil Code (BGB) can be up to thirty years, with the regular limitation period being three years. Under certain circumstances, your data must also be stored for longer, e.g. if this is ordered by an authority or a court.

8. Profiling, automated decision-making and obligation to provide data

We do not use automated decision-making or profiling.

An obligation to provide data may be required by law (e.g. tax regulations) or may result from contractual provisions (e.g. information on the contractual partner). For example, you are obliged to provide us with personal data if you conclude a contract with us. Failure to provide the personal data would mean that the contract could not be concluded.

9. Changes to this privacy information

Our privacy information may change from time to time. This includes further developments due to changes in our business as well as adjustments due to changes in the legal situation and/or the implementation of new web analytics and/or retargeting technologies. Corresponding updates will be published by us on this page.